WhatsApp Business App for Mac: Everything You Need to Know
How to Download WhatsApp Business for Mac
If you are a small business owner who wants to communicate with your customers more effectively, you might want to try WhatsApp Business. WhatsApp Business is a free-to-download app that allows you to create a professional profile, showcase your products, and manage your conversations with ease. In this article, we will show you how to download WhatsApp Business for Mac, and how to use it to grow your business.
What is WhatsApp Business and why do you need it?
WhatsApp Business is a separate app from the regular WhatsApp Messenger that is designed for small businesses. It lets you create a business profile with your logo, description, address, website, and other information. You can also create a catalog of your products or services, and share it with your customers through the app. This way, you can showcase what you offer, and make it easier for them to place orders or inquiries.
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WhatsApp Business also helps you manage your conversations with your customers more efficiently. You can use labels to organize your chats by categories, such as new customer, pending payment, order complete, etc. You can also use quick replies to save and reuse frequently sent messages, such as thank you, welcome, or confirmation messages. Moreover, you can set up automated messages that will be sent when you are away or busy, such as greeting messages or away messages.
By using WhatsApp Business, you can provide a better customer experience, build trust and loyalty, and increase your sales and revenue. You can also reach more than 2 billion users around the world who use WhatsApp every day.
Features of WhatsApp Business app and platform
WhatsApp Business offers two products for different company sizes: the WhatsApp Business app and the WhatsApp Business platform.
WhatsApp Business appWhatsApp Business platform
For small businesses who personally manage conversations with customersFor medium to large businesses who communicate with customers at scale through programmatic access
Free to download from Google Play Store or Apple App StoreRequires a verified business account and a third-party provider
Allows one phone number per deviceAllows multiple phone numbers per account
Supports text, voice, video, images, documents, stickers, and location messagesSupports text, images, documents, stickers, location messages, and interactive buttons
Provides basic analytics such as number of messages sent, delivered, read, and receivedProvides advanced analytics such as customer satisfaction ratings, response times, conversion rates, etc.
Limited by the device's storage capacity and internet connectionNo storage or connectivity limitations
In this article, we will focus on how to download and use the WhatsApp Business app for Mac. If you are interested in the WhatsApp Business platform, you can learn more .
How to download and install WhatsApp Business app for Mac
To download and install the WhatsApp Business app for Mac, you will need to follow these steps:
Step 1: Download WhatsApp Desktop from the Mac App Store
The first step is to download the WhatsApp Desktop app from the . Once you have downloaded the app, open it and follow the instructions to install it on your Mac.
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Step 2: Verify your business phone number
The next step is to verify your business phone number. You will need to have a phone number that is dedicated to your business, and that is not already linked to a WhatsApp account. You can use either a mobile phone number or a landline number. To verify your number, follow these steps:
On your Mac, open the WhatsApp Desktop app and click on Agree and Continue.
On your phone, download the WhatsApp Business app from the Google Play Store or the Apple App Store, if you haven't already.
On your phone, open the WhatsApp Business app and tap on Agree and Continue.
On your phone, enter your business phone number and tap on Next.
On your phone, you will receive a verification code via SMS or a phone call. Enter the code on your phone.
On your Mac, you will see a QR code on the WhatsApp Desktop app. Scan the code with your phone's camera.
On your phone, tap on Continue and then Done.
Congratulations, you have verified your business phone number and linked it to your WhatsApp Desktop app.
Step 3: Restore your account from a backup, if you wish
If you have previously used WhatsApp Business on another device, you can restore your account from a backup. This will allow you to keep your chat history, catalog, labels, and settings. To restore your account from a backup, follow these steps:
On your phone, after verifying your number, you will see a prompt to restore your chats and media from Google Drive or iCloud. Tap on Restore.
On your phone, wait for the restoration process to complete. This may take some time depending on the size of your backup and your internet connection.
On your Mac, you will see a message that says "Restoring chats...". Wait for the restoration process to complete.
If you do not wish to restore your account from a backup, or if you do not have a backup available, you can skip this step and start with a fresh account.
Step 4: Set your business name and profile
The final step is to set your business name and profile. This will help you create a professional image for your customers and let them know more about you. To set your business name and profile, follow these steps:
On your phone, after restoring or skipping the backup, you will see a prompt to enter your business name. Enter a name that represents your business and tap on Next.
On your phone, you will see a prompt to add a profile photo. You can either choose a photo from your gallery or take a new one with your camera. Tap on Next.
On your phone, you will see a prompt to add a short description of your business. You can include information such as what you do, what you offer, or what makes you unique. Tap on Next.
On your Mac, you will see that your business name and profile have been updated on the WhatsApp Desktop app.
You can also edit or add more information to your profile later by going to Settings > Business Tools > Business Profile on either device.
How to use WhatsApp Business app for Mac
Now that you have downloaded and installed the WhatsApp Business app for Mac, you can start using it to communicate with your customers and manage your business. Here are some tips on how to use the app effectively:
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